Your privacy is important to us...
If you visit our website…
In general, you can visit our website without telling us who you are or revealing any personally identifiable information. Mitchell's Steakhouse utilizes a third party to track and analyze usage and volume statistical information from our website customers in order to constantly improve the quality of our website. No data collected by a third party on behalf of Mitchell's Steakhouse may be owned or used by such third party. Mitchell's Steakhouse reserves the right to publish nonpersonally identifiable, summary information regarding its website customers for promotional purposes and as a representative audience for advertisers.
When you elect to identify yourself on our websites...
The form you may decide to fill out requests information including name, email address, telephone number and best time to contact you by telephone. You are not required to provide us with your telephone contact information in order for your email to be delivered. It is used in the event it would be faster, more preferable and helpful for you to speak with someone on our team about your comments, questions, or experiences. We do not share any personal or contact information shared with us through this email form with anyone outside of Mitchell's Steakhouse or other restaurants owned or operated by our parent company, Ruth's Hospitality Group, Inc., without your express permission.
When you opt to receive email invitations from our restaurants...
In order to provide you with invitations for events and offers that will interest you, you have the option of requesting invitations and email notices from us. When you participate in such site features, we may use the personally identifiable information you provide through those features in the following ways, unless stated otherwise:
- we may store and process that information to better understand your needs and how we can improve our products and services, and
- we may communicate with you via e-mail or postal mail.
Website and use of 'cookies'...
Keeping your information secure...
We use reasonable precautions to keep the personal information you disclose to us secure.
From time to time, you may find links on our site to outside parties' sites. We cannot control their privacy policies and can only recommend that if privacy is of concern to you that you seek out and read their privacy statements prior to disclosing any personal information while visiting these sites.
We do employ other companies to perform functions on our behalf such as website development, guest relationship management, electronic marketing and direct mail. These other companies will have access to personal information as necessary to perform their functions on Mitchell's Steakhouse's behalf, but they are not permitted to share that information with any third party or to use information for any reason other to perform services for Mitchell's Steakhouse.
We are always receptive to your thoughts and concerns about privacy, interactivity, and content on the Internet -- specifically on this site. If there is something we can do to make the experience faster, more pleasant, more reliable, or more trustworthy we want to hear from you. Please send those suggestions to us via our Send Us Email form.
Children's Online Privacy Protection Act
Mitchell's Steakhouse has no intention of collecting any personally identifiable information (name, address, telephone number, birth date, or e-mail address) from individuals under 13 years of age. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us at the e-mail address or phone number listed at the bottom of this Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.
California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by Mitchell's Steakhouse, pursuant to Section 1798.83 of the California Civil Code, please contact (407) 333-7440.
How to Contact Us
c/o Ruth's Hospitality Group, Inc.
1030 West Canton Avenue, Suite 100
Winter Park, FL 32789